Returns & Exchanges
At The Infidel Co, we stand by the quality of our gear and offer a 30-day return window for items in original, unworn condition. If you are not completely satisfied with your purchase, we are committed to making it right through a hassle-free exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original state.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
